A directory of different facilities, centers,
committees, initiatives, key players on UMB campus related to the use of
computers in education.
Version 9 Dec. '00, produced by Peter Taylor (to whom additions/corrections
should be emailed), with assistance from Brooke Sponseller.
This directory originated through the work of a Fall 2000 Educational
Technology Task Force, but should be of more general interest. The Ed. Tech.
Task Force was established to report to the Dean of Education on meeting the
challenge of promoting effective use of computers and other instructional
technology in schools. This would require the faculty of the Graduate College
of Education and the larger Professional Education Unit (a.k.a. PECC) to be
well-trained and supported so they can deliver the
appropriate knowledge and experiences to students. It would also require the
faculty to have opportunities for further training and professional
development, and access to models to keep abreast of the rapid changes
in educational technologies. Finally, as faculty move into this arena they
will encounter changes and plans around use of educational technology at
the University, such as in distance education, not directly related to the
Professional Education Unit's mission.
It is readily clear that the UMB computer scene is complex. This directory
is intended to help current and new faculty locate the different resources they
need to enhance the use of computers in education, both in their own classes
and in the schools their students might teach in. But the directory is not
enough on its own for it is also clear that the change and uncertainty about
best practices will characterize the immediate future of computers in education
and initiatives to promote computers in education. It would make sense,
therefore, for faculty to find "technology mentors" to guide them.
The entries are annotated as follows:
Unless otherwise noted, people's emails follow the @umb.edu standard
- SUPPORT Support to Faculty in the use of computers and educational
- DELIVER Equipment & facilities for Delivery to students and others
served by University
- MODEL Models of delivery to students and others
- TRAIN Faculty & Staff Training
- PRODUCE Production
- PLAN Key players and groups in responding to new challenges and
deciding on future directions. Also relevant contacts outside UMB for moving
in new directions
Resources based in HEALEY LIBRARY BUILDING
Instructional Technology Center = the recent merger of the Media
Services Department, the Distance Learning Program and the Learning Center.
The merger was designed to improve and increase instructional technology in the
Sara Baron, Director, Instructional Technology Center
(Also Coordinator, Library Instruction, Healey Library)
phone: 617-287-5927; fax: 617-287-5950
The ITC also has assistant director, Caroline Cappuccio, and three secretaries.
Information Technology Workshops are a semester-long series offered
under the ITC, which introduce technologies to a cohort of faculty and staff so
as "to increase creativity and innovation in their academic and professional
responsibilities." Contact co-leaders, Bob Risse and Ray Melcher.
Distance Learning provides the facilities and training to faculty using
distance learning technologies as well as opportunities to participate in
interactive videoconferencing and courses. contact: John Jessoe. phone:
617.287.5981, location: LL, Healey Library
John Jessoe, Production Coordinator, and Kevin ORourke are 20 year
veterans of professional video production. Kevin holds a Masters in
Instructional Technology from the GCOE. Both are flat out supporting
state-funded, video-enabled distance learning courses being traded among the
campuses, plus support various Continuing Ed activities and any videography the
Chancellor's Office and anybody else on campus needs. They are uniquely
positioned, skill wise, to assist the GCOE Ed. Tech. effort but coverage for
their duties would have to be arranged.
Alan Girelli (287-5419), Program coordinator, specializes in reaching
K-12 offsite via Distance Learning. He is well versed in educational
technology initiatives outside UMB, e.g., MASSCUE, MCN (Massachusetts Community
Network, http://www.masscommunity.net, 1-888-919-2300)
Girelli proposes a subcontract with MassNetworks (MNEP), a non-profit
K-12 Info Tech organization, with deep ties to the MA DOE Information
Technologies division and connections to state-wide projects, grants, IT
Linda McManus was Assistant to Don Babcock, when he was the Director for
Distance Learning, and since his departure has continued to provide support and
direction for all aspects of the program. (She knows how to get things done!)
The Learning Center
Media Services is managed by Raymond Melcher who has a small part and
full time staff. The multimedia department has members who are extremely
skilled in multimedia development. The need to distribute equipment for use in
classrooms is a major demand on this department. Access to the special skills
Media Service staff members possess might be possible if coverage could be
Media Services operates satellite Media Labs and manages the equipment for the
Lipke Auditorium and the Small Science Auditorium.
contact: John Potter, phone: 617.287.5960, location: LL, Healey Library
Film Services, which reports to Media Services, is an important resource
faculty who use audio visual materials. The Media Services Film /Video Library
collection is available to faculty for classroom use. Managed by Karen
McGovern, the collection consists of almost 1000 titles, covering most subject
areas new titles are added every semester. Faculty can submit requests for new
class room materials which may be rented or purchased, depending on cost,
anticipated amount of use and budget. In-house materials should be scheduled
at least a day or two in advance of the anticipated show date. Materials can be
picked up and returned to the McCormack Media Lab or the Wheatley Media Lab.
The primary responsibility of the Learning Center is training faculty to
use instructional technologies and other computer software. The Learning
Center teaches in a hands-on training environment, and will soon provide
media-based training. It is located on the lower level of Healey Library, and
includes a media auditorium for groups up to 140; a presentation/discussion
room with moveable tables for either lectures or workshops; rooms equipped with
workstations, hardware, and software packages for self-paced, individualized
learning; a resource room with advanced computer and media equipment for
creating high-tech presentations; and media-capable presentation rooms for
staff training, demonstrations and displays. Staff members include Harriet
Wilt (head of LC and production), Carolyn Cappuchio (training), Jason Belland (giving
presentations), and John Murphy (faculty resource person).
617.287.3993, location: LL, Healey Library
Web Workgroups to help departmental/program website developers/managers
learn new software and exchange ideas and questions. Contact Jason Belland,
The Learning Center's Development Resource Room has cutting edge
equipment and materials, including 35mm and flatbed scanners, a digital video
editing workstation, a digital video camera, and portable Macs, PCs and LCD
projection equipment. Located in the Lower level Conference Room. Contact
Healey library computer labs are student-oriented, providing software
for student use and for classes held in the labs. Coordinated by Brian
Butler, Healey Library Upper Level. To book contact Kim Miller or call at
There are 5 Mac labs and 7 PC general use labs. To find out more about
the labs, their location, scheduling and hardware go to
Healey Library Instruction & Information Literacy Training
Sara Baron (see above)
Healey Library takes an active role in helping students, faculty and
staff increase effectiveness in online and traditional research. Faculty can
bring their classes to the library for focussed training in the best resources
in their discipline.
Terry MacAskill, Network Manager, Healey Library, (617)
Tony Schwartz (listed under Charles in the UMB book), Assistant Director
of Collection Management at Healey Library, has a lot of expertise in
electronic library resources.
Joseph Peters (reports to University Communications), resides in LL of Healey
Library. Alejandro Eluchans' position due to be refilled in December.
includes Virtual Forum on http://site.www.umb.edu/
Free to the UMB community, the Virtual Forum is a completely Web-based tool for
the easy creation of Web Pages, chat areas, surveys, quizzes and a variety
other tools both in a classroom setting and in a more general environment. All
that is needed to use this tool is a java-enabled browser and an Internet
connection. This allows someone to update a Web site from virtually anywhere
in the world.
Graduate Computer Lab, Healey Library, Third Floor, Room 10 (to the
right of the Reserve Desk and through the same entrance as the Gold Lab)
Hours: Monday through Thursday 8:30am-7pm and Friday 8:30am-5pm. -- during the
semester. Hours vary on holidays and semester break.
Phone: 617.287.5272 Email: email@example.com
Services: CD Rom Creation, Digital Cameras, Film Recording (slides from
powerpoint), Image Editing, Internet Access, Page Layout, Poster Services,
Presentation, Printing (color and transparencies), Scanning, Statistics,
Video/Sound Capture, Word Processing
Faculty as well as graduate students can use this facility
Charlotte Corbett, formerly in Computing Services dealing with student
labs, has a great deal of expertise in the area of computing resources for
those with disabilities. She is now Manager of Information Systems for
the Association of Higher Education and Disability (AHEAD), an international
organization of postsecondary service providers. AHEAD is involved with
"CAST," a variant of Universal Design in which curriculum are designed from the
start--not with add ons--to accommodate multiple abilities and disabilities.
The Spanish Resource Center, located on the 6th floor of the Healey Library, houses an up to date collection of printed, audiovisual and electronic resources for
teaching Spanish. Contacts: Reyes Coll, Hispanic Studies, or Mary Simone, language lab director.
Help Desk is part of Computing Services and can be reached at
617-287-5220 or by e-mail firstname.lastname@example.org. Services include help with
viruses, configuring software, and help with any other computer questions or
problems you have. Service is by appointment only.
Computing Services can be reached at 617-287-5200. Charlie
Boland is the Director. It is located in room 12 and is open from 8am to
5pm. Faculty would come here to get jacks and cables set up for computer
connections, to set up e-mail account, to get PPP information, and to request
site-licensed software. The adjacent Beacon Store Provides gives approval to
faculty for computer hardware. More information is available at
The Omega server (omega.cc.umb.edu) is maintained by Computing
Services for use by departments, faculty and staff. If you know how to build
and upload Web sites and don't anticipate the need for a lot interactivity,
this is a good option. To obtain an account on the Omega server contact
Jamil Moosavifard (Jamil.Moosavifard@umb.edu) or Marla Filoso
(Marla.Filoso@umb.edu) in Computing Services. Only faculty and staff are
permitted to have accounts on this server. (See models below under GCOE)
CBT Computer-based training, access on-line courses. CBT Player needed.
Program Moderator is Paul Paquin.
* Class listservs used to be possible via umbsky.cc.umb.edu, but
are no longer supported. Virtual Forum or Jenzabar are alternatives, but
require students to have good access to webbrowsers, not just an email
Other resources based in SCIENCE BUILDING
Jenzabar (http://www.jenzabar.com/) available from any computer with an
internet connection, allows faculty the ability to post their syllabus,
handouts, weblinks, create online/offline tests with gradebook, display
class announcements, 'see' their students, chat and initiate forum
discussions with easy to use tools. It also allows students access to
coursework and provides an email account and calendaring system. It is
fully supported on campus by Nancy Marie Ramsdell,
Academic Portal Support Manager-Computing Services-Science Building
1-12, 287-5219, email@example.com.
The language lab is part of Academic Support Services and
provides audio-visual and computer curriculum materials to students enrolled in
ESL and foreign language courses. The language lab facility is located on the
third floor of the Science building in Room 1-003.
(http://omega.cc.umb.edu/~langlab/). Operated by Mary Simone.
GRADUATE COLLEGE OF EDUCATION (GCOE)
Dean's Task Force on Educational Technology
With a view to NCATE accreditation, Dean Clara Jennings charged a task
force in Fall 2000 with developing a five-year plan for developing the capacity
of faculty in the Professional Education Unit (=Grad. College of Ed. and other
UMB programs teaching school teachers) to integrate evoloving educational
technologies into their teaching and teach their students to do the same in
their schools. Sandy Kanter, Chair
NCATE standards can be viewed at
Jim Hamos and Kate Harrington of the UMass President's Office, provide
connections to educational technology initiatives beyond UMB, e.g.
MEET, a Department of Education initiative to provide funds to colleges
of education to incorporate technology into its delivery.
CLASP (Curriculum Library Alignment and Sharing Project),
http://www.massnetworks.org/clasp/clasp.html, allows frameworks-based curricula
to be shared using CST (downloadable from
VES (Virtual Education Space), http://www.ves.mass.edu, 1-800-VES-MASS,
also allows sharing of frameworks-based curriculum materials.
Instructional Design Program Currently focuses on adult and corporate
education, but work has been done towards an IT track for K-12 community.
The program has an almost exclusive part-time staff of instructors and most
reside in the corporate training world. They design grounded and distance
learning courses. Some of these instructors could be available (as well as
students in the program) as consultants to help design ed. tech. courses and
- PRODUCE, PLAN
Tom Shaker is the program director and has a background in audio, video
and film production, as well as training, and distance learning theory and
Example: Website of Program in Critical and Creative Thinking
(http://omega.cc.umb.edu/~cct provides a range of information to help recruit
students, keep current students informed, support outreach activities, and
record past work (including student syn/theses). The site has been designed to
be simple to maintain and update (i.e., no specialized HTML authoring skills
Peter Taylor's course websites (linked to
http://omega.cc.umb.edu/~ptaylor) are intended for prospective and current
students and others interested, and do not require specialized HTML authoring
skills. Some exchange around course material is done by email (in the absence
of listservs) but conventional phone conferences and in-person office meetings
are still essential. See http://omega.cc.umb.edu/~ptaylor/698-00.html for the
most developed example.
See also website for the Marriage & Family Therapy Track,
http://omega.cc.umb.edu/~family, with sections for alumni, supervisors,
prospective and present students.
GCOE website, http://omega.cc.umb.edu/~gcoe, currently serves as a model
of how a site that could not be maintained with the resources available.
Massachusetts Studies Project (MSP), http://k12.phast.umass.edu/~masag,
run by Bobbie Robinson in GCOE, provides almost entirely web-based resources of
Massachusetts-related curriculum, primary source material, and organizations.
Though the MSP Director describes herself as being 'not technically inclined'
she manages her Projects WWW site, seeking assistance as needed. She has a
hired skilled web database developers to make K12 curriculum resources
available to the MA educators community. On the MSP Board are Steve Gorrie and
Kathleen Kelley (MTA and MFT presidents, respectively; Kelley is also a BTU
The Field Center for Teaching and Learning has "expertise" in technology
through its teacher networks. Many of the teachers with whom the Field Center
works are pioneers in the area of technology integration in the classroom. The
Teacher Leadership Academy of Massachusetts, one of the networks the Center
facilitates, is comprised of teachers who have been recognized at the state or
national level for exemplary teaching. A number of teachers in the Academy
have developed their own websites, or have conducted interesting electronic
partnerships with other schools, etc. The Center also runs a year-long
professional development program with school-based teams of teachers, all of
whom are part of a listserv during the year to post and exchange ideas.
The Field Center's website (http://omega.cc.umb.edu/~mafldctr/) is designed to
keep K-12 schools and the university community informed about the Center's
programs and allows teachers to contact the Center via email for resources and
register in its programs and conferences.
NERCHE (New England Resource Center for Higher Education) promotes
discussion by Higher Education administrators of perssistent and emerging
challenges, including the costs and risks of investing in on-line education.
CORPORATE, CONTINUING AND DISTANCE EDUCATION (CCDE, formerly Continuing
Dean's office: Wheatley 1st floor
(Director's Office and Registration for courses, Wheatley 2nd floor)
Dirk Messelaar, Dean, is the point person for UMB contributions to UMass
system-wide Distance Education initiatives.
CCDE is the seed system for program development funding UMB-wide.
Note: The Distance Education strand of CCDE is interlaced with Distance
Learning, but the latter reports to the Instructional Technology Center.
UMass Online, a consultant's report to the UMass system in summer-fall
2000, advocates four strategic initiatives: FastTrack@UMass (certificate-degree
programs), Complete@UMass (undergraduate degree programs), UMass@Work
(education tailored to corporations), UMass@School (serving K-12 schools,
especially around MCAS and AP courses).
CCDE offers Information Technology certification programs (in
partnership with New Horizons Computer Learning Centers -- MCTEC) and web
development courses. Contact firstname.lastname@example.org or 617-287-7876.
CCDE with Distance Learning is an active participant in UMass Boston's
Multi-Site Education (MUSETM) offering distance learning
courses for educators through the Massachusetts Corporation for Educational
Telecommunications (MCET) and its Mass LearnPike network.
Steve Anderson is the network, desktop, IT resource person.
Brian Middleton, publications and web site development site ("savy on
- PRODUCE, DELIVER
CCDE has entered into a contract with eCollege, which provides a)
online tools to facilitate course management and access to content and to
heighten student interaction outside the classroom; and b) assists instructors
in tailoring their courses to make use of these tools.
UMass Amherst has already implemented eCollege. CCDE, with support of
President, wants 10 -15 courses running exclusively online starting this summer
Other resources based in WHEATLEY BUILDING
Media Services, Room 1-39, 287-5966
Kate Hartford, Political Science, has an extensive website of bookmarks
(http://omega.cc.umb.edu/~hartford/khmark.htm) centered on the use of WWW
resources in Political Science. See also "tool room" on the poli sci web
site's home page (http://www.pol-sci.umb.edu/homestuff/toolroom.html) webmaster
Rusty Simonds (who has done lots of work on distance education initiatives).
As co-chair of one of the Provost's Strategic Plan Task Forces, Hartford
has initiated an email list for faculty and staff who are involved in and
concerned about information technology resources, planning, and use at UMB.
Contact her at email@example.com for details.
Brian White, Biology Department, uses computers in almost every lab and
lecture in his introductory biology courses, Bio 111 & 112--for animation,
simulation, and visualization, so students can "see" things they could not
otherwise and explore things that would not be possible within the resources
and time available. Brian does research on the pedagogical impact of computers
(and other aspects of science teaching).
Brian also hosts a computer skills database (in development), to
locate people on campus who can help others learn.
Provost's Strategic Plan Task Force on Infrastructure, Staff, and Computing
LaVerne Cawthorne, VCAF and Kate Hartford, Political Science, Co-Chairs
Members: Peter Adams CPCS; Beth Marshall, Human Resources; Charlie Boland,
Computing Services; Anita Miller, VCAA; Reebee Garofalo, CPCS; Ed O'Malley,
VCER; Bill Mahoney, Earth & Geog Sci; Philip Quaglieri, CM
The sub-task of Computing Assistance (including Library Assistance) includes
the purchase and maintenance of hardware and software, training for faculty and
staff, programmatic use of computing and other technologies in our business and
academic processes, etc.
Internet plagiarism is being addressed by the Faculty Council's Joint
Discipline and Grievance Committee, chaired by Janis Kapler.
A new math/real classroom is located on the third floor in McCormack,
which is being booked through the registrar for classes. Contact Mark Pawlak
for more info. 287-6557
- PLAN, TRAIN
Mark Schlesinger (287.7754), director of the Communication Program in
Communication and Theatre Arts, teaches a number of courses important for
improving students' computer- and network-savviness, and is involved in
Distance Ed. front.
Involved in the WITS (including being a Senior Fellow).
Co-Chair of the UMass System's Technology for Academic Development Subcommittee
of the Information Technology Council
Was on the Steering Committee for the PWC Study of Distance Learning
On the Transition Advisory Committee for UMass Online
Has taught DE courses via ITV/Web to Boston/Lowell since 1997
Chaired Provost's select committee on Distance Learning, 98-99
has done fair amount of faculty training re DE, web site use, Interactive TV.
Convening new Faculty Council Academic Affairs Subcommittee on DE.
On the Provost's Infrastructure Planning Committee
Media Services, Room 2-112, 287-5965